The IT Support Center will work with you to resolve this issue so you can install Sophos.
There is no requirement for the general VCU community to upgrade to the new version of Sophos using the manual process. The most common reason this might happen is if you have another anti-virus program installed that you did not remove.For those who wish to wait, we plan to schedule an automatic upgrade through Sophos. First, look on your control panel to see if there's another anti-virus program, uninstall it, and try to install Sophos AV again.Sophos anti-virus Features: Sophos requires a minimum of 256MB of RAM memory to run. If you didn't find another anti-virus program, do a search on your computer for the file "Sophos Anti-Virus competitor " If your computer finds this file, save a copy of it to your desktop.Jason Coltrin has been working in IT for more than 17 years.He holds an MCSE 2003 Security plus various Palo Alto and Sonic Wall firewall certifications.